Flights Delay-I Hope China Airlines can improve further

I took a day off, to go to Huangshan (will share picture later, when I have the time to do so), but on the journey back, bad experience again with China Airlines, CA (a member of Star Alliance). There is no offense intended, but I think there are still big big rooms for CA to improve their services further and as a regular customer and user of China Airlines, I think I also have the right to comment in my blogsite.

Here was the notes I have taken down using my bb, while waiting for the flight, in very unhappy mood.

I have a few times, experience with CA, and though like local chinese here,
fed-up but left with no other option or channel to complain, I have to put this in my blogsite.
At one time, last year, I was using their flight to Busan, already checked-in, but the
flight was cancelled 30 mins before departure time. No apology, no explanation and no compensation for food, transportation. If they need a record (I remember asking our company secretary to write a fax to voice our disappointment, I can dig that out from my Star Alliance membership card with SIA.
On 27th June, flight delayed, because Beijing airport was busy, no offer of apology,
but ok, 'normal' and understandable. My flight was CA 1551.
And tonite, writing from Huangshan airport while waiting for arrival of
aircraft, no explanation again for the fligth delay, just weather. First service counter told us, flight arrival time from Beijing was delayed, from 8.20pm to 9.25pm, then announcement made for arrival to be 9.40pm. And then they said the aircraft has to make emergency landing at Nanchang airport
due to weather condition, no more further announcement.
Next, there were some rain, then it stopped. 2 flights departed, then 2 flights
arrived, one from SH and one from GZ, all are from CZ.
If you said weather is a problem, how can these flights landed? And how can
other flights departed from the same airport?
And flight delayed, no explanation, we were just asked to wait.
And by the way, CA is part of Star Alliance grouping, and being a goldcard of SA, I felt a bit meaningless, because the service is poor, food with CA flights are
terrible (famous, aluminim foil wrapped hamburger is one example). I just wonder how they can be part of SA, when they have not reached
the service standard of SIA, Thai airways, Air NZ to name a few. But the point
is, what further options do we have, as far as flight options are concerned right here in China with Star Alliance?

Note : To be fair too, after 2.5 hours of waiting, we were given a bottle of water, and some biscuits.

But sorry, I forgot to mention earlier, I arrived at Beijing Airport around 3.20am, then took the airport bus, reclaim my luggage, and taking taxi at 4am is again a nightmare. Initially, I asked my company driver to pick me up, but due to the delay, I have to forget about it, and to let our driver rest. As soon as I was a taxi counter, and when they asked where I was heading to, I told them Liang ma mingju, the face change, behavior change. And the driver (taxi number 219169) asked rudely, if I were to use meter or negotiate for the rate. And can I pay more to him, as this is early morning. Which route to use to reach my apartment, and was this personal trip or company, I did not answer him, being aware of the style and attitude. This is another issue, but the point is, if this delayed was caused by CA, dont they have the responsibility to assist in transportation home?

A disappointed customer of CA,
Choong, Beijing.